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March 23, 2011


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Hi Tim, please contact our Tech & Installation team at 800--366-4204 for detailed assistance.


Is there a way to seal up the seams of the laminates? While we do our best to try to clean up occasional accidents from our pets, sometimes there are just water spills and urine that damages our flooring. I would like to see if there's a good solution before we consider switching out our flooring again.

Adil Javed

Pets can make scratches over the flooring ,so you should have to take measures to remain your flooring more beautiful and eye catching. www.timberlandflooring.com.au/products/floating-flooring.html

Lumber Liquidators

Pet urine contains uric acid and ammonia which can cause a finish to dull and can discolor a hardwood floor typically making it a dark or black color in appearance, especially if the pet urinates in the same spot over and over again. Cleaning with water and ammonia may not be a good idea as some urine contains ammonia so the animal will be attracted to the same spot. Spot cleaning with a mixture of warm water and vinegar on a lightly dampened cloth with clean the floor and take care of the smell. Immediately after cleaning buff the area dry. A board replacement can be done for any damaged planks.

John Sistrunk

What do you recommend to use daily for pet urine on hardwood floors? We have a few spots that have a film build up and other have a white looking substance where they urinated that does not come up very well.

Dog Grooming Dallas

Yes I am considering what floor is good for my pet dog because I do not want my dog to suffer from the coldness of the floors. I guess I have to use the wood type. Thanks for giving me his tip.

Lumber Liquidators

Kay, if the film is topical, salts can be cleaned using white vinegar diluted with water. Make sure you do not let it soak and that you wipe it up with a dry cloth so as not to damage your flooring.

If it has penetrated the board, board replacements may be needed.

Kay Harkins

our floor turned a whitish color instead of black as mentioned above from dog urine. it now appears to have a white film. what can i do to clean and hopefully do away with this white looking film?

Rob Wane

Use small mats near outside doors to prevent the dirt getting further into your house and invest for furniture pads can make a big difference.

Sue- admin at best vacuum for hardwood floors

Just another quick point on dogs that shed..The easiest way to ensure that the pet hair does not "stick out" aside from getting a floor that is the color of your dog is to clean them daily. If you do not stay on top of your hardwood floors the pet hair will accumulate to the point where you will see it no matter what the color is. If you are going to have hardwood floors you might as well keep them clean...If not you can just get wall to wall carpet and vacuum it at your leisure...


Well mate when you have pets specially dogs and cats in the house, carpet flooring is not advisable at all because it almost a nightmare to clean their fur balls from the floor every day. Rather we should consider some Hardwood Refinishing Services. as woodmen floors are much easier to clean

Lumber Liquidators

Lumber Liquidators does not recommend "Water brooms" "Wet-Jet Swiffers or steamer type cleaners on laminates, corks or hardwood floors. Although steamers may work well cleaning OTHER types of hard surface flooring, the 130° to 240° heated steam vapor can ruin wood or urethane finish resulting in warped or cupped flooring. Water and wood do not mix well, especially steam. Use these products at your own risk.

Lena Gassner

question re:laminate flooring. using a shark steam cleaner for these type of floors. Our dog make mistakes once in a while, and I have babies that will be crawling on my floor. I am keeping my dog, but need to sanitize the floor when he makes a mistake. Can I use one of those steam cleaners (Shark example) it is small and easy to use. Your suggestions will be greatly appreciated (asap).
We are going to change the flooring out very soon, live in NW Indiana, purchacing from your closest store. Tyvm

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